And our office and warehouse customers love us too.
From tea room supplies including milk, coffee and tea; the freshest fruit and vegetables to give employees something healthy and delicious to snack on (and support your corporate wellness program); or grocery items to support your day-today, or special functions - WA Fresh Delivered happily caters to numerous customers like you across the Perth Metropolitan area.
To make use of our service, you'll need to:
- Make sure you're within our delivery area, and find out when we deliver to you;
- Setup an account (we don't recommend offices check out as guests, as you lose the option to easily make repeat orders for the same items);
- Place your order no later than 3am on your delivery day;
- Make sure you can pay for your orders with one of our accepted payment methods (Sorry, but purchase orders aren't accepted); and
- When ordering, provide clear address details and notes of where/who we're delivering to.
When do I need to place my order by?
Your order needs to be placed and paid for no later than 3am on the day of delivery.
Do I get a tax invoice?
Yes. Your Order Confirmation email is your tax invoice, and you can download a tax invoice from our website at any time just in case someone deletes the original email.
For more information, see the following article:
I didn't receive a tax invoice, how do I get a copy?
When will the delivery arrive to my office?
For more information, see this article:
Can you let me know when my delivery will arrive?
What happens after I order?
Head to the following section of our Help Centre, to find answers to all these questions.
Multiple people will need to do our ordering, how should we handle this?
Firstly, make sure the account you create uses an email address that all people performing your ordering can access.
If you don't already have a generic account or email address for your Reception, Accounts, or an ordering/receiving dock team; speak with your In-House IT Support team to discuss how to obtain either an email account or email alias, that can be shared with (or forwarded to) multiple staff in line with your company IT policies.
Secondly, make sure you select a password for your WA Fresh Delivered account which you can share with all of these users.
When selecting a password for any shared account, make sure to apply best practice - such as not reusing common or existing passwords for services you already have access to; and ensuring you select a strong password.
By seeking the advice of your IT team on good password selection and hygiene, you're making a small but significant contribution towards protecting your employer from information security risks.
Do you offer a way to setup a scheduled order?
Not at this time, but re-populating your cart with the details of a previous order is easy to do.
We recommend office customers make a note of an order number to use as a default, to use as a basis for your next order.