How is food safety regulated in Western Australia?

Since 2002, both Australia and New Zealand have a common set of food standards standards, namely the Australian and New Zealand Food Standards Code.

This supports the 2000 Food Regulation Agreement, that established a national approach for food regulation within Australia.

Within Western Australia, this is legislated by the Food Act 2008 and Food Regulations 2009. This legislation applies to all food businesses involved in the production and sale of food in Western Australia, and encompasses a wide range of food safety issues to ensure that consumers can be confident about the safety of the food they buy and eat.

Who is responsible for licensing, compliance and enforcement?

Licensing of business under the Food Act is the responsibility of local government.

Compliance and enforcement of the Food Act and Regulations is handled jointly by the Department of Health, and local government (councils, shires).

WA Fresh Delivered in based within the City Of Canning, and we are happy to share information with customers on the status of our license.

How do consumers report food safety concerns?

Did you purchase the item from us at WA Fresh Delivered?

Please follow the steps in this article:
What if something is wrong with my order?

This article explains how to report these issues to us, how we handle these issues, and covers your rights under Australian Consumer Law.

If the issue has happened after consuming the item purchased from us, please keep any remaining part of the food item wrapped in a fridge, should we need to refer the matter to our local council for testing.

Did you purchase the item from somewhere else?

Firstly, if you think a certain food is to blame, keep the food wrapped in the fridge so a sample can be tested by the local government.

The Healthy WA website has information on how consumers can report food safety offences. These reports are normally made to the local council or shire where the food item was purchased from.

What happens when a business is convicted of an offence under the Food Act?

When any business within Western Australia is convicted of an offence under the Food Act or relevant regulations, the details of these businesses and the offence are published by the Department of Health.