Frequently Asked Questions
All the questions about ordering and delivery with WA Fresh Delivered.
Getting started
- Why is WA Fresh Delivered better?
- Do I need to create an account to order?
- Can I order by phone, email, or fax?
- Is there a minimum order amount?
- Can I re-use an existing order to populate my shopping cart?
- How do I pay for my order?
Our produce and products
- Do you sell genetically modified produce?
- How fresh is your meat and produce?
- Is your meat and produce Australian grown?
- Is your produce organic, or do you sell organic produce?
- What does the 4+ days image above a product mean?
- What does 100% West Aussie Beef/Chicken/Pork/Lamb image above a product mean?
Delivery
- Do you deliver to my area?
- When do you deliver to my area?
- Is same-day delivery available?
- How much do you charge for delivery?
- Can I choose a specific delivery date?
- Can I choose a specific delivery time?
After placing an order
- Can I change my delivery date after placing an order?
- I’ve checked out as a guest, how do I become a registered user?
- Can you help me reset my password?
- How do I add something extra to my order once i've paid?
- How can I remove something from my order?
- How do I cancel my order?
Ordering for Offices, Childcare Centres, Schools and Events
- Do you take orders for offices, warehouses, and the like?
- Ordering for childcare centres and schools
- Do you accept payment by purchase order?
- Is there a way to make ordering for my office easy each week?
- I'd like to order a large quantity of an item, what should I do?
- Can you deliver directly to the event venue?