After placing an order
Have questions about your order after you've paid - find answers to all those questions here.
- Can I change my delivery date after placing an order?
- I’ve checked out as a guest, how do I become a registered user?
- Can you help me reset my password?
- How do I add something extra to my order once i've paid?
- How can I remove something from my order?
- How do I cancel my order?
- How do I fix my delivery address after placing an order?
- What happens if an item is out of stock or unavailable?
- How do you transport and store my order?
- Can you deliver when i'm not home?
- Can you let me know when my delivery will arrive?
- How do I return my delivery bags?
- I didn't receive a tax invoice, how do I get a copy?
- What if something is wrong with my order?